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- Without proper study and research, projects like DFTZ will tarnish the benefits of SMEs in Malaysia.
- Gov to play an active role in SME education on how they should create an omni-channel solution for their business.
- Banking institution or specific government-linked investment companies to be more proactive in EC startup funding.
- Retail technology is outdated and non-productive - push retailers to invest in technology and tools to reduce manpower.
- Due to the sensitive nature of payments, e-money system should be strictly developed and managed by Malaysians.
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